Can I renew SSM online?
Yes, you can. You just click the button below and then follow a few simple steps in the order form. You fill in the details, make a payment using online banking and then wait for your order within 24-48 hours. All the documents will be delivered through email in softcopy within 24-48 hours after payment at working hours.
How does the process work?
It’s simple! Just follow these 3 easy steps:
1️⃣ Submit your details via our website form.
2️⃣ Make payment securely through FPX.
3️⃣ Receive your renewed SSM certificate via email – No queues, no hassle!
How long does the renewal process take?
We process most renewals within 24 hours. In some cases, it may take up to 48 hours, depending on SSM’s processing time.
What document received ?
Full set SSM Certificate and Business Profile (PDF).
Sdn. Bhd. / PLT need to renewal ?
No renewal needed.
How much is the cost of renewal?
The cost is starting from RM120 including service charge. The cost for online renewal is slightly vary here because we offer fast renewal service and you will get the documents in softcopy(pdf files). Plus we do offer a guarantee to retrieve or re-print your SSM certificate copy without any charge and without any limit after you succeeded to renew your SSM here. If you do it elsewhere usually you need to pay the cost of re-print every time you need it. Latest update: you now able to requery your SSM at anytime via Requery Form. You also will receive expiry reminder one month before expiry date via sms and email from e-SSM Portal.
Can I register my business online?
Sorry, this website is only applicable for renewal purpose. You can register your business over the SSM counter.
If my SSM certificate has been expired for more than one year, is there any compound?
In this case your business has been terminated by SSM due to it has been expired for more than a year. You can re-register your business over the SSM counter and pay the late compound.
Can I renew my SSM without paying the compound even already late for renewal?
Yes you can. But please be noted that you still have to pay the compound within the given period (14 days from the date of renewal) by SSM or otherwise you will be blacklisted.
What happens if I do not pay the late renewal compound while renewing on this website?
We will contact you with the compound details which you need to pay. If there is no payment after three(3) days, your renewal will proceed without compound payment. But you still have to pay the compound at any SSM branch within 14 days after this renewal.
What is the late renewal and the range of compound?
You will get the penalty for being late to renew you SSM starting from day 1 after the expiry date. You are subjected to pay the compound for late renewal. The first month, the compound is RM20 and then for the following months, you need to add on RM10 for each month. Your business should be not exceeding 12 months late renewal, otherwise it will be automatically terminated by SSM.
What happens if my renewal failed or unsuccessful?
No worries, 100% of your payment will be refunded if your SSM business certificate renewal unsuccessful.
Is there a money back guarantee ?
Yes, 100% of your payment will be refunded if your SSM business certificate renewal unsuccessful or any relevant departments reject your order. Refund will process within 7 working days once we get your bank account details. Please refer to the
How long will it take to process the refund?
Once we get your bank account details, we will process a refund within 3-7 working days.
What if I did not receive my renewed certficate?
- Please check your email SPAM/JUNK folder
- Contact us thru email support@ez-biz.my or Whatsapp us 60135923774 for assistance.
- Please attached your receipt or proof of payment that been made to us.
